customer service

Help with your choice

At vdvelde.com, we believe in product expertise. So our website is full of decision aids, advice and clear product texts. Do you have a question about a product, can't decide or do you have doubts? Then contact our product experts. Ask your question easily via our question form, so that it goes directly to the right product expert and you get a quick and clear answer.

Frequently Asked Questions

For advice on ponds or plant care, you can easily find the answer on our advice page.

Do you have an in-depth question about a product? Then it's best to ask your question using the contact form below. This way we can put the question directly to the right product expert and you will get the best answer.

At Vdvelde.com everything revolves around our Vision for a self-sufficient and natural pond. We don't just sell products: every plant we offer, we grow ourselves.

Because we have 35+ years of experience in the pond industry and have already decorated 10,000+ ponds using our pond planting plan, we can say that we know how to decorate a pond correctly and in a completely natural way.

Looking for a maintenance-free pond? Simon van der Velde is your go-to pond specialist with 35 years of experience and 10,000+ projects worldwide. Cut through the maze of pond advice and get clear, honest tips. Our mission: to connect you with nature. Find out how to your kind of pond in a completely natural way.